Receptionist (Hotel)

India

10-15 years experience

Birthday:

Nationality:
Indian

42625835

University education

Timeframe
Degree / faculty / university
Study areas

2003-042006-05

completed

Bachelor of Hotel Management (BHM)
Hotel & Tourism Management

, India

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Professional experience

Timeframe
Occupation / company
Tasks

2014-05Till now

Customer Service Manager

, Oman
References are available upon request

• Managing a team of customer services staff;
• Providing help and advice to customers using organization’s products or services;
• Communicating courteously with customers by telephone, email, letterand face to face;
• Investigating and solving customer’s problems, which may be complexor long-standing
problems that have been passed on by customer serviceassistants;
• Handling customer complaints or any major incidents, such as asecurity issue or a
security issue or a customer being taken

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Training and development

Timeframe
Degree / institute
Content

Initial vocational education

2004-05-012004-09-30

completed

Industrial Training

, India

Successfully completed

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Language ability

Language
Level
Exam / certificate
English
Fluent (C1)

Certificate of participation in level A1

Arabic
Conversational (B2)

Other certificate

Malayalam
Mother tongue

Other certificate

Hindi
Fluent (C1)

Other certificate

Tamil
Conversational (B2)

Other certificate

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

I Assure you that I would overcome all the challenges toperform above and beyond the duties required of me. I am committed and dedicated to the roles I undertake, work well within a team environment and l carry out my responsibilities enthusiastically. I look forward to a long and successful career, with opportunities to develop and advance with your Company

  • Motorcycle
  • Automobile

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