IT Manager

Engage with stakeholders at all levels in the company to understand the business context, goals, and needs in order to establish or improve data management practices, and to build the analytical capabilities necessary to turn raw data product into valuable insights.
• Improved stakeholder satisfaction by actively engaging with individuals at all organizational levels to understand their business needs and align data management practices accordingly.
• As the Product Manager of the Enterprise Data Platform, facilitated a 35% increase in the number of business use cases executed, enhancing the platform's versatility and utility across the organization.
• Led initiatives resulting in a significant improvement in data processing efficiency through the implementation of finer data processes and automation techniques.
• Successfully integrated data-driven solutions that led to significant reduction in decision-making time across departments, fostering a more agile and informed decision-making culture.

Engage with stakeholders at all levels in different industries (Automotive, Retail, Insurance, Public Service) to understand business goals, needs, and challengers to establish or enhance the governance, data management, and to build the analytical capabilities necessary to turn data into useful insights.
● Led a cross-functional team of data professionals to identify data needs, design and develop analytics solutions, and provide actionable insights, resulting in over 10% increase in customer satisfaction.
● Ensured that data is properly integrated across all relevant systems and that the organization has the necessary infrastructure to support data-driven decision making, which reduced operational costs by 5%, and improved overall efficiency.
● Collaborated with top management to develop and implement Data Governance policies and procedures, reducing data errors by over 20% through quick-wins use cases.
● Performed maturity assessments and Crafted roadmaps for different clients across sectors to achieve higher data maturity levels, while establishing standards, formulas, and policies for efficient data handling and report production, resulting in significant efficiency improvements.
● Assisted with project scoping, proposal writing, and budget development for new service engagements, resulting in revenue increase.
● Mentored and coached junior data professionals to develop their skills and advance their careers; driving continuous improvement.
● Created and presented proposals to senior executives, securing funding and support for new internal initiatives aimed at enhancing our go-to-market strategy.

● Applied technical skills using various tools for data collection and analysis, to develop/improve reports and dashboards for various user communities. Achieved cost savings and increased users satisfaction by providing better information access.
● Developed data processes to analyze trends in business metrics (asset management, HR projections), enhancing strategic planning and cost projections to reduce delays and expenses.
● Crafted tailored data stories through ad-hoc queries, reports, and visualizations, meeting diverse user needs and improving decision-making processes for HR and asset acquisition planning.
● Led remediation processes addressing data issues, resulting in over 20% reduction in discrepancies.
● Enhanced data quality and reduced extraction time by 15% through automation and optimization.

Agile Project Management Certification

Certified ScrumMaster (CSM) from Scrum Alliance.

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