IT-Manager/in

Engage with stakeholders at all levels to understand the business context, goals, and needs in order to establish or enhance governance and data management, and to build the analytical capabilities necessary to turn data into useful insights.

● Led a cross-functional team of data professionals to design and build analytics solutions that have resulted in a 15% increase in revenue and a 10% increase in customer satisfaction
● Worked with the senior management teams in the business to assemble a Steering Group to oversee the development and deployment of a Data Governance strategy, which has led to a 25% reduction in data errors
● Crafted roadmaps for clients in diverse industries to achieve higher data maturity levels, while establishing uniform standards, formulas, and policies for efficient data handling and report production, resulting in significant efficiency improvements
● Performed maturity assessments on data management capabilities, designed related organization and operating models, and advised on tools and roadmaps for implementation, improving the overall effectiveness and efficiency of the business
● Mentored and coached junior data professionals to develop their skills and advance their careers; driving continuous improvement
● Assisted with project scoping, proposal writing, and budget development for new service engagements, resulting in revenue increase
● Developed and delivered presentations to senior executives to secure funding and support for new initiatives

Technical Environment: MS Azure, SQL Server, Power BI, SQL, Python, Visio, Collibra, Excel

Engaged with stakeholders to understand goals, objectives and requirements to develop the analytic capability of the business unit to leverage data for actionable insights. Additionally, oversaw status reports, communication, risk identification and mitigation with stakeholders.

● Applied technical skills using various tools for data collection and analysis, to develop/improve reports and dashboards for various user communities. Achieved cost savings and increased users satisfaction by providing better information access
● Developed numerous ad-hoc queries, reports, and visualizations, that gathered and presented data tailored to the specific needs of various users, resulting in a better decision planning process for HR and assets acquisition
● Built and optimized daily data validation and integrity checks, automated different maintenance activities and enhancement to data extraction and transformation processes (ETL), improving data quality and reduced extraction time by 20%
● Successfully led and implemented remediation processes to address data issues utilizing a range of tools, resulting in improving testing of systems and functionalities and a 25% reduction in data discrepancies
● Built data extraction processes for users’ dashboards to conduct trend analysis on different business areas metrics (managing assets, HR projections), improving strategic planning, cost projections for future hiring and replacement of assets, avoiding costly delays

Technical Environment: SAP Business Objects, Informatica PowerCenter 9/10, SQL, Unix, Qlik Sense, , Toad for Oracle / SQL Server, MS Project, Erwin Data Modeler, Visio, Excel

Agile Project Management Certification

Certified ScrumMaster (CSM) from Scrum Alliance.

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