Specialist - Administration

United Arab Emirates

2 years experience

Birthday:

Nationality:
Pakistani

19862264

University education

Timeframe
Degree / faculty / university
Study areas

2007-102012-05

Bachelor of Business Administration (BBA)
Banking & Financial Services

, Pakistan

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Professional experience

Timeframe
Occupation / company
Tasks

2015-11Till now

Communication Centre Operator

, United Arab Emirates
References are available upon request

• Ongoing Training\Internship Experience on different projects and in Different
• Department’s Under Supervision of Ms’ Gillian Cramb.
• Reporting HSE-Incidents (Emergency, Non-Emergency, Vehicle
• Logging complains about Emirates Group regarding CCTV/Access Control.
• Assisting Banks IT in logging tickets to dispatch TG staff to replenish and check ATM Machines faults.
• Handling Welfare Calls on daily basis, HQ and site-based staff both.
• Logging ICT related complains.
• Assist supervisor in handling daily operations
• Reporting and logging of incidents of all nature which occur within company.
• Monitoring of real time automated applications deployed to perform specific tasks.
• Logging service requests from clients in CAFM system.
• Responding to emails from clients for new requests, queries and concerns.
• Extracting & sharing daily service reports from CAFM system for multiple contracts.
• Allocation of tasks to team members.
• Updating daily routine activity and performance reports.

2013-032015-03

Employee Shared services Administrator

, Pakistan
References are available upon request

➢ Support employee for onboarding process
➢ Administration of employee life cycles (Leaves, insurance, promotions etc.)
➢ Training and development of employees
➢ Developing and managing team trainings.
➢ Tracking progress of team and nurturing them for goals achievement.
➢ Assisting in screening, interviewing, and testing applicants
➢ Documentation of human resources actions by completing forms and reports.
➢ Maintaining database of employees

2012-032013-03

Team Leader

, Pakistan
References are available upon request

➢ Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort

➢ Provide the team with a vision of the project objectives Motivate and inspire team members

➢ Lead by setting a good example role model. Facilitate problem solving and collaboration

➢ Coach and help develop team members; help resolve dysfunctional behavior
➢ Assure that the team members have the necessary education and training to effectively participate on the team

➢ Work with functional managers and the team sponsor to obtain necessary resources to support the team's requirements

➢ Provide status reporting of team activities against the program plan or schedule Provide guidance to the team based on management direction

Language ability

Language
Level
Exam / certificate
English
Fluent (C1)

Other certificate

Urdu
Mother tongue

Other certificate

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

Leadership Skills
Administration
Management
Punctuality

  • Self-propelled agricultural machine

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