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Automobile Services AdviserIndia |
|
5 years experience |
Birthday:
Nationality:
Indian
26005041
Register a German-based subsidiary of your company free of charge and start immediately.
If you sign a contract with a specialist and the specialist has started working with you, we will then charge you our recruitment fee, 10% of the first gross annual salary.
We handle the necessary paperwork for obtaining residence permits or qualification certificates at a fixed price, if you wish.
2008-09 – 2013-04
completed
2015-06 – Till now
Handled all types of warranty claims of dealer & maintained 0% percentage rejection rate. Job controlling at work floor. Escalating technical issues to Renault technical team in the absence of technical coordinator.
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To register2013-06 – 2015-06
Completing the required service in customer vehicle as per customer requirement with atmost responsibility. Face to face customer handling. Spare parts ordering as per customer requirement. Coordinating service team which includes floor supervisor & technicians to deliver good quality service to customers. Taking test drives if required. Providing estimate for the work to be done on the vehicle.
2012-04 – 2013-05
Trainee technician at Kerala Govt authorized heavy vehicle workshop.
Further training
2015-12-13 – 2015-12-17
completed
Further training
2014-03-12 – 2014-03-15
completed
Certificate of participation in level C2
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• Good Knowledge of automotive components and machineries.
• Ability to absorb the concerned problems and customer issues at first instance and provide suitable remedial measures to the problem.
• Warranty policy comprehension.
• Negotiation skills
• Ensure work quality in accordance with the compliance.
• Ability to handle statistical analysis.
• Ability to co-ordinate with suppliers, technicians, and technologists to meet the target up to end user satisfaction.
• Experience conducting internal audits.
• Excellent communication skills with good grasping aptitude of the automobile equipment.
