Technician - Information Technology (Technical Information Technology)

Germany

9 years experience

Birthday:

Nationality:
Georgian

44702110

University education

Timeframe
Degree / faculty / university
Study areas

2007-012011-08

completed

Bachelor
Computer Science

, Georgia

• ITIL Service Manager
• Windows Client Administration
• 1st / 2nd Level Support
• Problemlösungskompetenz

Professional experience

Timeframe
Occupation / company
Tasks

2014-082018-09

Team Administrator

, Georgia
References are available upon request

• IT-Incident Management
• Problemmanagement
• Problemanalyse und Lösungsfindung

2012-122014-08

IT-Specialist

, Georgia
References are available upon request

• IT-Incident Management
• Problemmanagement
• Manuelles testen eines elektronischen
Dokumenten-Management-Systems (DMS)
• Erstellen und Durchführen von Anwenderschulungen

2010-102012-07

Troubleshooter

, Georgia

• 1st/ 2nd Lever Support
• Remote Hilfe
• Benutzung des CRM-Programms

2008-112010-07

Installateur

, Georgia

• DSL Internet Installation
• Konfiguration des Routers
• Aufklärung über Vertragsbedingungen

Language ability

Language
Level
Exam / certificate
German
Intermediate (A2)

Georgian
Mother tongue

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

• gute Kenntnisse in MS-Office, aktuelle Betriebssysteme
• Remote Support Technologie, Dameware, Radmin usw.
• Ticketsysteme ServiceDesk Plus Manageengine
• Software Tests und Schulungen, Manuelles Testen

  • Automobile

Start recruiting