Network Administrator

• Configuration of various features in Cisco Unified Communications Manager (CUCM 10.X, 11.0) and CME.
• Configuration and management of Cisco Unity Express (CUE) and Cisco Unity Connection
• Configuration of Voice Gateways and SRST.
• Bulk Administration (BAT) of IP Phones and IP Communicator.
• Configuring Call Manager User Features and Services
• Configuration of Cisco IP Phones and third party SIP phones.
• Configuration of Media resources.
• Configuration of Extension Mobility.
• Configuring and troubleshooting of PRI (E1 and T1), BRI, ISDN BRI, T1/E1 CAS and FX trunks
• Class of Service and Class of restriction.
• Integrating Unity Connection and Unity Express with CUCM.
• Understanding of various call control protocols like MGCP, H323, SIP and SCCP
• Various monitoring tools like RTMT , DNA and various router debug and show commands.
• Configuring DSP resource for various application.
• Configuration of Music On Hold (MOH) Resources and Transcoder resources.
• Configuration of Conference Bridge.
• Extensive knowledge of installing advanced configurations on Cisco Call Manager platforms
• Configuring Voice Mail and Class of Service for subscribers.
• Hands on experience on Call Admission Control .
• Configuration of Call Manager express (CME) on Cisco routers.
• Cisco Unified Border Element (CUBE).
• Device Pool, Region, Location.
• Phone Button Template, Soft key Template.
• User Features such as Speed dial, Call forwarding, Call Park.
• Configuration of VoIP & POTS dial-peers, Route patterns, Route lists, Hunt Lists.
• Translations pattern, Transformations mask.
• Partitions, Calling Search Spaces (CSS).
• Survival Remote Site Telephony (SRST)
• Knowledge in Vmware Data center Virtualization Concept, vSphere Technology.
• Knowledge in installation, configuration, and management of VMware vSphere, which consists of VMware ESXi and VMware v Center Server.
• Installing VMware ESXi 6.5.
• Installing vCenter 6.5.

• Moving, Adding, Change and Deleting Extensions.
• Configuration of user features such as speed dial, call forwarding, transfer, call park, call pickup, call forward all, Extension mobility, etc.
• Troubleshooting of IP Phone registration issues.
• Configuration of Voice Interfaces: FXS, FXO, ISDN E1/T1.
• Attending daily status report and incident management calls.
• Management of Voice mail users.
• Configuring Cisco Unity and Unity Connection.
• Configuration of SRST and call signaling protocols on Voice Gateways.
• Configuration of CME (Call Manager Express) on Cisco routers.
• Monitoring and troubleshooting of Voice Gateways, SRST and call signaling protocols on Voice Gateways H.323, MGCP, and SCCP.
• Class of Service using Partitions and CSS.
• Configure & troubleshoot T1 & E1 PRI.
• Knowledge in handling of Service Calls (tickets).
• Handle the escalation issues from team members and inform the client about them.
• Taking remote access of the machines (if required) and troubleshooting accordingly.
• Interacted with the client every week to discuss the progress of the project.

I AM CISCO CERTIFIED NETWORK PROFESSIONAL WITH 5 YEARS OF EXPERIENCE IN VOIP SIDE.
IN DEPTH KNOWLEDGE IN CUCM ,CME AND CALL MANAGER EXPRESS.
IN DEPTH KNOWLEDGE IN VOIP PROTOCOLS SUCH AS SCCP,MGCP,SIP,H323.
IN DEPTH KNOWLEDGE IN CUCM FEATURES SUCH AS BARGE,PARK,DIRECT CALL PARK, CALL FORWARD,GROUP PICKUP ETC.
IN DEPTH KNOWLEDGE IN SIP TRUNKING,INTER CLUSTER TRUNKING ETC.
IN DEPTH KNOWLEDGE IN MONITORING TOOLS SUCH AS RTMT,DIALED NUMBER ANALYZER,CAR,CDR,CALL MANAGEMENT RECORD etc.
IN DEPTH KNOWLEDGE IN CONFIGURING E1 AND T1 PRI.

Basic knowledge in vmware vsphere,workstation,vcenter.
Installation of vsphere,workstation,esxi.
certified vca(vmware certified associate)

Other certificate

Other certificate