Student

Hotel Expert

India

1.5 years experience

Birthday:

Nationality:
Indian

40384595

University education

Timeframe
Degree / faculty / university
Study areas

2015-062017-09

completed

Bachelor of Business Administration
Banking & Financial Services

, India

Banking, Marketing, Human Resource

2014-012016-07

completed

Diploma in aviation and Hospitality
Hotel & Tourism Management

, India

Airline services, Hotel management, Restaurant management, Effective food supply, Reservation

Professional experience

Timeframe
Occupation / company
Tasks

2016-092017-06

Customer service executive

, India
References are available upon request

Handle customer queries, Service Monitoring, GSPN updating, Handling Complaints, Arrange Service engineers visit, Warranty updation and daily report, Communication between head office, Customer feedback

2015-092016-01

Front Desk Executive

, India
References are available upon request

Reservation,Room division management, Guest relation, Pre arrival arrangements, Travel Desk

Training and development

Timeframe
Degree / institute
Content

Further training

2014-01-012015-05-05

completed

Diploma in aviation and hospitality

, India

Trained for effective food service and restaurant management, Airline reservation system and SAP, Galileo, Hotsoft

Language ability

Language
Level
Exam / certificate
English
Fluent (C1)

Other certificate

Hindi
Fluent (C1)

Malayalam
Mother tongue

Tamil
Basic knowledge (A1)

German
Basic knowledge (A1)

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

Expert in reservation
Knowledge about SAP, Hotsoft and Galileo
Good interaction skills
Good communication skills

  • Motorcycle
  • Automobile

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