Management Expert (College) - Hotel Management

India

0.5 years experience

Birthday:

Nationality:
Indian

45429538

University education

Timeframe
Degree / faculty / university
Study areas

2016-112017-11

completed

Master of Science
Business Administration & Management

, Switzerland

International Hospitality
Leadership

2013-062015-05

completed

Executive Master of Business Administration
Hotel & Tourism Management

, India

Travel and Tourism
Marketing and Sales

Training and development

Timeframe
Degree / institute
Content

Internship

2017-06-012017-11-30


, Switzerland

• Welcoming the guests and recommend menus and drinks
• Serving the guests and taking the payment
• Addressing the guest service needs
• Consistently adhering to quality expectations and standards

Internship

2014-06-092014-06-24


, India

• Managing customer feedback information
• Providing information about travel products and services to customers
• Compiling report(s) on the study of customer satisfaction – together with Sita travels

Language ability

Language
Level
Exam / certificate
German
Intermediate (A2)

Certificate of examination in level A2

English
Fluent (C1)

Other certificate

Malayalam
Mother tongue

Other certificate

Hindi
Fluent (C1)

Other certificate

Tamil
Advanced (B1)

Other certificate

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

Hospitality
Customer Service
Expert in MS Office
Expert in Micros (Hotel software)
High knowledge in Accor Internal system

  • Motorcycle
  • Automobile

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