Team Manager - Call Center

Georgia

3 years experience

Birthday:

Nationality:
Georgian

13308876

University education

Timeframe
Degree / faculty / university
Study areas

2012-092017-05

Bachelor of Arts/Science
Psychology

, Georgia

Professional experience

Timeframe
Occupation / company
Tasks

2017-04Till now

Call Center Manager

, Georgia
References are available upon request

Call Center Manager
Head of French, Spanish , English , Italian, German Teams.
Doing monthly specific Reports according to my Job.
Checking employees working days, sick leaves , overtimes , night shifts.
Giving the employees the daily tasks
Checking employees chats , phone calls.

2016-092017-04

Call center Agent

, Georgia
References are available upon request

German and English Customer care by phone, chat and email

Language ability

Language
Level
Exam / certificate
German
Conversational (B2)

English
Conversational (B2)

Georgian
Mother tongue

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

Responsible , hard-working ,

  • Automobile

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