Manager - Sales and Marketing

• Major: International Relations

Develop comprehensive project plans to be shared with clients as well as other staff members
Oversee the design, development, testing and launch of various softwares and applications
Sourcing for potential investors for multiple products
Develop detailed project plan / proposal to pitch to potential investors
Coordinate internal resources for the flawless execution of projects
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed product plan to monitor and track progress
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
Track project performance, specifically to analyse the successful completion of short and long-term goals
Meet budgetary objectives and make adjustments to project constraints based on financial analysis

Identifies and executes product development vision by studying customer pain points, company financial goals and demands of the value chain.
Studies and prepares product management budget based on projected P&L statement.
Prepares go-to-market strategies; outlines expectations to product development team.
Collaborates and creates coordination channels with marketing and sales teams.
Focuses on improving user/customer experience to improve client retention rating.
Conducted client-based market study to identify current needs and identify short and long-term software solutions for development.
Presided over meetings with existing clients to confirm results of study and discuss proposed solutions.
Established targets and timelines for product development team.
Worked closely with Research & Development, Software engineers for testing and evaluation of proposed solutions.
Contributed inputs to Marketing Department for campaign strategy development

Establish a friendly and professional rapport with all customers, presenting a positive.
Impression of themselves and the organisation.
Ensure that every customer sales enquiry is dealt with through the sales process.
Identify customer needs and interests and present products and services that potentially match these.
Confidently overcome objections and close sales.
Effectively handling and accountability for all types of payment transactions.
Managing and protecting customer information, including sensitive financial information, in accordance with relevant legislation.
Engage with new and prospective customers through follow-up telephone calls.

Conduct market research to identify selling possibilities and evaluate customer needs
Actively seek out new sales opportunities through cold calling, networking and social media
Set up meetings with potential clients and listen to their wishes and concerns
Prepare and deliver appropriate presentations on products/ services
Create frequent reviews and reports with sales and financial data
Ensure the availability of stock for sales and demonstrations
Participate on behalf of the company in exhibitions or conferences
Negotiate/close deals and handle complaints or objections
Collaborate with team to achieve better results
Contributes information, ideas, and research to help develop marketing strategies
Helps to detail, design, and implement marketing plans for each product or service being offered

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