Specialist - Bank

- Monitoring of operational risk indicators of regulated institutions.
- Inspection of quantitative models in the supervised institutions for the measurement of the operational risks.
- On-site and off-site supervision on operational risk regulatory compliance of the supervised institutions.

- Assist the Continuity of Business program (COB), Information Security, Documents Management, and Compliance, among others.
- Execute and monitor the management self-assesment process of risk units, ensuring punctuality and helping to identify oportunities for improvement, so they can be scaled on time.
- Keep database updated by reviewing policies and procedures which includes the analysis of gaps between local regulations and corporative policy, ensuring control standards.
- Responsible for checking resolutions according to policy for fraud chargebacks (customer’s credit and debit cards disputes).

- Controlled and followed the accomplishment of assigned products’ sales goals.
- In charged of supervision and authorization of banking transaction procedures made by dependant staff (Tellers and Service executives).
- Managed and supervised designated operational controls as a direct attendant of the assigned branch.

- Monitored the assigned branch’s deposits portfolio.
- Distributed and controlled sales goals of staff in charge.
- Controlled the adequate accomplishment of procedures and policies designed for tellers and Service executives in charge.

- Looked after customer service quality.
- Tallied cash and valuable documents (tellers and vault).
- Managed operational and administrative branch’s controls.
- Reported the adequate fulfillment of branch’s procedures and policies.

- Controlled and administrated customer files.
- Guarded and supervised incoming unused valuable documents.
- Used to elaborate deductions and expenses reports.
- Responsible for customer’s loan disbursement.

- Assigned credit applications and recorded loan files information related to customers’ data, business valuation and guarantees.
- In charge of suppliers payments (Checks and credit notes)
- Managed and controlled of branch’s petty cash.

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