Management Expert (College) - Hotel Management

Germany

15-20 years experience

Birthday:

Nationality:
South Korean

32066748

University education

Timeframe
Degree / faculty / university
Study areas

1993-032000-09

completed

Master
Hotel & Tourism Management (post-graduate)

, South Korea

Master of international tourism
B.A in Business Administration, Studienfach Tourism Administration (Kangwon National University)

Professional experience

Timeframe
Occupation / company
Tasks

2015-012017-05

Duty Manager

, South Korea

Patrol and Facility Inspection
General Manager Meeting preparation
Employee service monitoring
Customer Complaint Consultation
VIP Greeting
Providing various information to the customer

2010-052015-01

Club Executive Floor Assistant Manager

, South Korea

SPG Membership Guest check-in /check out
EFL Lounge Breakfast Service /Happy Hour Service
Club rooms inspection
Room Division Meeting Preparation
Responsible for a team of 12 employees
Operational responsibility

2002-112010-05

Front Clerk and Supervisor

, South Korea

General Guest check in / check out
Night Auditing Work and various report work
Money exchange
Safety box control

2001-012002-10

Bellman

, South Korea

Lobby greeting service
Rooming
Customer luggage management
Farewell service

1999-082000-12

Banquet Part-Timer

, South Korea

Table Setting
Food Provision Service
Assistant to Staff

Language ability

Language
Level
Exam / certificate
Korean
Mother tongue

English
Fluent (C1)

Other certificate

Chinese
Intermediate (A2)

Japanese
Intermediate (A2)

German
Advanced (B1)

Certificate of participation in level B1

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

Sehr ausgeprägte Kunden- und Serviceorientierung durch 17 Jahre Erfahrung in der Hotellerie
Vom Bellman zum Senior Hotelmanager
Langjährige Erfahrung im Umgang mit ausländischen Hotelgästen, anderen Kulturkreisen

  • Automobile

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