• Assisting in leading a team of 20+ offshore and on-site team members.
• Conducting regular meetings with internal teams and clients to monitor and evaluate progress.
• Fully involved in process development and creating dashboards for better tracking.
• Coordinated with on-site project owners and engineering team to ensure continuity and use of best practices.
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
• Directed the full life cycle of projects from client needs to system launch.
• Supervised project teams including, analysts, programmers, designers, testers, and other team members.
• Working in India and USA locations to analyse and develop a FinTech client’s product requirements and processes through document analysis, interviews and workflow analysis.
• Maintaining business requirements and communicating them clearly to stakeholders, facilitators and partners by translating them into different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams.
• Developed roadmaps and status reports, identified and assessed project risks, built mitigation and contingency plans.
• Evaluated risks related to requirements implementation, development & testing processes, project communications.
• Conducting user acceptance testing to verify that client’s needs are met.
• Identifying root causes and corrective actions to meet short and long-term business goals.
