2012-01 – 2015-11
completed
Computer Science
, Honduras
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Assistant - Information Technology (Technical Information Technology)Germany |
6 years experience |
Birthday:
Nationality:
Honduran
58754018
2012-01 – 2015-11
completed
2017-09 – 2019-09
▪ Install, configure and maintain software applications, and operating systems
▪ Maintain and repair laptops, desktops, and printers
▪ Refurbish laptops and desktop for small businesses
▪ Security cam installation for small businesses
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To register2015-12 – 2017-08
▪ Provide support to end users by identifying, researching, and resolving technical problems
▪ Troubleshoot problems across Windows operating system and applications
▪ Respond to telephone calls, email and personnel requests for technical support
▪ Provide technical support for incoming queries and issues related to computers systems, software, and hardware through Microsoft System Center
▪ Train staff members to use Smart boards, Turnitin platform, Blackboard Learn, Video Conference, and other systems
▪ Manage computer lab, maintain equipment, and teach “computer lab class”
2007-01 – 2011-05
▪ Provide assistance to deploy LAN networks projects, using networks tools for cabling
▪ Assist Active Directory Administrator with maintaining group policy object through Windows Server 2008 R2
▪ Install, configure and maintain software applications, and operating systems
▪ Maintain and repair laptops, desktops, and printers
Further training
2016-07-12 – 2016-08-12
Further training
2004-03-15 – 2014-05-12
Further training
2013-08-01 – 2013-08-08
completed
Further training
2010-07-10 – 2010-07-31
completed
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Microsoft Office, intermediate
Windows, Advanced
MacOS, Basic
Linux, intermediate
Network cabling, intermediate
Blackboard learn, intermediate