Assistant - Information Technology (Technical Information Technology)

Germany

6 years experience

Birthday:

Nationality:
Honduran

58754018

University education

Timeframe
Degree / faculty / university
Study areas

2012-012015-11

completed

Bachelor
Computer Science

, Honduras

  • Document_Study_011.png

Professional experience

Timeframe
Occupation / company
Tasks

2017-092019-09

Freelance It technician

, Honduras
References are available upon request

▪ Install, configure and maintain software applications, and operating systems
▪ Maintain and repair laptops, desktops, and printers
▪ Refurbish laptops and desktop for small businesses
▪ Security cam installation for small businesses

2015-122017-08

It technical support engineer

, Honduras
References are available upon request

▪ Provide support to end users by identifying, researching, and resolving technical problems
▪ Troubleshoot problems across Windows operating system and applications
▪ Respond to telephone calls, email and personnel requests for technical support
▪ Provide technical support for incoming queries and issues related to computers systems, software, and hardware through Microsoft System Center
▪ Train staff members to use Smart boards, Turnitin platform, Blackboard Learn, Video Conference, and other systems
▪ Manage computer lab, maintain equipment, and teach “computer lab class”

  • Document_Experience_011.pdf

2007-012011-05

It technical support and telecommunications

, Honduras

▪ Provide assistance to deploy LAN networks projects, using networks tools for cabling
▪ Assist Active Directory Administrator with maintaining group policy object through Windows Server 2008 R2
▪ Install, configure and maintain software applications, and operating systems
▪ Maintain and repair laptops, desktops, and printers

Training and development

Timeframe
Degree / institute
Content

Further training

2016-07-122016-08-12

Blackboard learn training

, Honduras

  • Document_Education_041.png

Further training

2004-03-152014-05-12

Maintain and repair computers

, Honduras

  • Document_Education_011.jpg

Further training

2013-08-012013-08-08

completed

Network and server online training

, Honduras

  • Document_Education_031.png

Further training

2010-07-102010-07-31

completed

Boot camp active directory, windows 2008 server r2

, Honduras

  • Document_Education_021.png

Language ability

Language
Level
Exam / certificate
Spanish
Mother tongue

English
Conversational (B2)

German
Basic knowledge (A1)

Other skills

Key professional skills
Driver licenses
Interests, hobbies, personal

Microsoft Office, intermediate
Windows, Advanced
MacOS, Basic
Linux, intermediate
Network cabling, intermediate
Blackboard learn, intermediate

  • Automobile

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