IT Solutions Developer

• As GTAC Manager responsible for around the clock support to all customers and ensure complete customer satisfaction within the agreed SLA's. Good understanding of operational SLA’s and processes.
• Responsible for managing ’s 40 telecom client accounts for their L1, L2 and L3 issues along with 15 members technical team directly reporting me.
• Worked on end to end system deployment of LTE Solutions, WiMAX AAA, CRM and Billing solution at international customer sites.
• Lead development spike task for creating sizing model of products on cloud (Amazon EC2 instances). Used enhanced networking and other reporting features of AWS for generating test results and reporting.
• Lead the team for benchmarking of solution for KPMG Certification. Got the certification in first attempt only.
• Enhanced Lynis tool to cater OS hardening and product security requirements. This was developed using Shell Script.
• Orchestration of NFV solution on AWS cloud EC2 instances using Juju charms.
• Worked on onsite workshops for mapping requirements and providing customized software involving finalization of product specifications and selection of appropriate techniques.
• As part of Solution Integration development team, automated deployment checklist. Dockerize different monitoring tools ICINGA V2, Collected used by GTAC for monitoring.
• Involve in POC for IPVS, Nginx load balancers. Also, did POC of DRA product used as proxy and relay agent in the LTE network.
• Involved in implementing framework for automation of nightly builds and patch application process through GIT, JENKINS and ANSIBLE. Did initial research in using ATDD for automation testing of products.
• Hands on experience in developing telecom applications servers (AAA, PCRF, OCS and HSS). Handed various technical aspects like software design, coding of modules, monitoring critical paths & taking appropriate actions.
• Have done POC for deploy

Embedded Application Consultant Program

Other certificate

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