IT Systems Analyst

Saba Enterprise Upgrade (SEC) to 7.4, Business Interaction, New Features and Functionalities, Configurations, Notifications Management, QA, System Administrator, Degreed - LMS Integrations, User Stories, Agile Methodologies, Production Support, Define Business Process, Curriculum Designer, SME, Performance Management, Organization Goal Alignment, Competencies Mapping, Plans & Goals, Certification Management, Instructional Designer

Playing the role of Subject Matter Expert for various Saba LMS Implementations in Cisco Systems, Inc. providing solutions for internal and external facing LMS systems.
- Playing the role of Business Systems Analyst, working with the stakeholders and Business Analysts for defining the requirements. Also prepare the Functional Specifications Document to be used as an asset by Biz, DEV and QA teams across the lifecycle of the project for validations of requirements.
- Played a Major role in planning 7 Execution of Saba upgrade from Saba 5.5 to SEC 7.3.1
- Point-of-contact to discuss and finalize the feasibility and finalizing the requirements with Business/Operations team
- Acting as interface between Biz, QA team and DEV team to make sure the deliverable meets the requirements with high quality.
- Played the role of System Administrator/ Super User responsible for the Configurations (Menu, label, notifications and security role, etc)
- Mentoring the LMS features and the customizations to all the stakeholders (Biz Engagement Team, Data Management Team, Biz Program Team, Quality Assurance Team, Support Team,etc.) .
- Responsible for review and sign-off of Test cases and Test planning
- Provide demo of the new features to the Business team and Boundary systems
- Involved in Production Support (in SME consulting mode) of the current Production system
- Point-of-contact for interacting with Saba for support cases.
- Point-of-contact for interacting with the content vendors for deploying AICC/ SCORM content in the LMS and to debug any content issues.
- Point-of-contact for interacting with the vendor to implement the compliance initiative using Mitratech Teamconnect tool.

Playing the role of Subject Matter Expert for various Saba LMS Implementations in Cisco Systems, Inc.
- Playing the role of Business Systems Analyst, working with the stakeholders and Business Analysts for defining the requirements. Also prepare the Functional Specifications Document to be used as an asset by Biz, DEV and QA teams across the lifecycle of the project for validations of requirements.
- Point-of-contact to discuss and finalize the feasibility and finalizing the requirements with Business/Operations team
- Acting as interface between Biz, QA team and DEV team to make sure the deliverable meets the requirements with high quality.
- Played the role of System Administrator/ Super User responsible for the Configurations (Menu, label, notifications and security role, etc)
- Mentoring the LMS features and the customizations to all the stakeholders (Biz Engagement Team, Data Management Team, Biz Program Team, Quality Assurance Team, Support Team,etc.) .
- Provide demo of the new features to the Business team and Boundary systems
- Involved in Production Support (in SME consulting mode) of the current Production system
- Involved in socializing learning portal by bringing forward all learning information from LMS to the social platform through Web services
- Point-of-contact for interacting with the content vendors for deploying AICC/ SCORM content in the LMS and to debug any content issues.
- Point of contact for integrating rich media files into a CDN framework (like Akamai)
- Involved with integration with Learning Content Management System (LCMS)

Saba Learning Management, support, Administration, Functionality exploration, Notification Management, Upgrade Implementation, Manual Testing, Interacting with Business Groups

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