2012-02 – 2017-09
completed
Software Engineering
, Brazil
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IT Systems AnalystGermany |
3 years experience |
Birthday:
Nationality:
Brazilian
36075201
2012-02 – 2017-09
completed
2017-09 – 2018-09
Case Investigation and Resolution department; global 2nd level customer support; assessment and documentation of customer complaints; risk assessment and escalation of system defects.
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To register2015-06 – 2017-09
Manual testing and quality assurance; requirements engineering and requirements maintenance; solution design.
Other certificate
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Software testing; software analysis; IT customer support; 2nd level customer support; requirements engineering.