• IT infrastructure Project Manager
• Responsible for project and program Management ( Digitalization) , following up Programs and projects from start to end, mastering planning tools and processes to ensure effective project management delivering quality on the scheduled times, optimizing cost and resources. High Coordination and Negotiation levels.
• Project integration Management, project scope management, project Cost management, project schedule management, project risk management, project quality management, project resources and people management, project Stakeholders and Communication management, project Procurement Management
• Requirement Analysis. Conceptualization and infrastructure Design with Technical Diagrams. Technical validations, cost estimation and business case elaboration. Presentation and Approvals. Schedule and resource negotiation. Follow up and control for delivery. Project Support through the cycle until going life including implementation support.
• Waterfall. Kanban and some agile methodologies
• Coordinated cross-functional teams
• Some Business Analyst responsibilities
• Worked on setting up Digitalisation strategies alongside with “Transition to Agile” strategies, coordinating multiple stakeholders and third parties management, aligning strategies, objectives, implementation and development plans
• Identified user journey and needs and proposed improvements
• Gathered Data for business reporting analysis. Supported implementation of Dashboard to monitor projects
• Collaborated on generating new business development opportunities and improving customer experience within Digitalisation
• PMO Knowledge management duties
• Managed communication and coordinated trainings to roll out new services
• Ensured lesson learned on project are captured and made available
• Redefined streamlining current process, identified and promoted best practices
• Ensured customer feedback is integrated for continuous improvement
