IT Systems Administrator

A System administrator is responsible for setting up and maintaining the system or server.

The sole responsibility of software developer is to develop software that ease the tasks of the people and enable to perform work efficiently. A software developer also installs, test and maintains the software.

The duty of programmer is to write code for software. A programmer is primarily works in the computer language such as Assembly, COBOL, C, C++, C#, Java, Lisp, Python, etc.

• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Install and configure systems such as supports GIS infrastructure applications or Asset Management applications.
• Develop and maintain installation and configuration procedures.
• Contribute to and maintain system standards.
• Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Operations and Support
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
• Perform regular file archival and purge as necessary. 10. Create, change, and delete user accounts per request.
• Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Maintenance
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
• Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tun

Provided technical assistance to customers on inbound telephone tech support calls.
Used remote access to perform troubleshooting when needed.
Walked customers through step-by-step process for troubleshooting hardware issues.
Assisted customers with anti-virus program installations and virus removals.
Used good problem-solving skills for troubleshooting problems.
Used great customer-service skills.
Installed and maintained company's computer systems and network.
Performed upgrades and installed updates.
Completed troubleshooting and repair when computers had problems.
Assisted office staff with computer application questions.
Conducted computer technology training with all new staff.
Recommended computer products and applications to improve productivity.

Administering the whole IT infrastructure – Network, Desktop, Laptop, Printers and servers etc.
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
Investigating, diagnosing and resolve all network problems.
Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
Perform regular file archival and purge as necessary.
Create, change, and delete user accounts per request.
Provide Tier II/other support per request from various constituencies. Investigate and troubleshoot issues.
Repair and recover from hardware or software failures, coordinate and communicate with impacted constituencies.
Provide training to employees to handle various application software's efficiently.
Managing user policies through Antivirus.
CCTV Support.
Responding to emails and phone calls.
Work with wires and cables to ensure proper setting up of complex networks.
Install, test and maintain a variety of personal computing and network systems.
Using Ticketing system, incident tracking, updating and escalation.
Network troubleshooting for clients remotely and on site.
Installing and configuring software, Operating Systems and applications etc.
Manage the configuration and performance management of all PC systems and telecommunications.
Installing, configuring and maintaining network printers.
Maintain an inventory of parts for emergency repairs.
Coordinate with vendors and with company personnel in order to facilitate purchases.

Helpdesk support. Attending and giving resolutions to the technical calls from end users by telephone or by remote administration tools
Installation ,configuration and managing Active directory service in windows 2003/2008 servers
User and Group management
Maintenance of DHCP and DNS service in windows 2008 servers
Installation ,configuration and managing more than 500 Desktops and other peripherals in the client site
Maintenance of MS Exchange 2010 server Environment
Backup Management( Backup assist, Karens replicator, Cobian backup etc.
Antivirus Management
Keep the LAN and WAN up and running
Maintaining preventive maintenance for all desktops and servers in quarterly basis
Prepare and maintain technical documents for all servers, desktops and other peripherals
Prepare and maintain daily call reports for critical and non-critical calls

Other certificate

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