IT-Entwickler/in

Deutschland

4 Jahre Erfahrung

Geburtsdatum:

Staatsangehörigkeit:
indisch

38333633

Hochschulstudium

Zeitraum
Abschluss / Fachbereich / Hochschule
Schwerpunkte

06/199704/2002

abgeschlossen

Bachelor of Commerce (BCom)
Finanz- und Rechnungswesen, Controlling

, Indien

Business Studies,Taxation,Financial Accounting,management accounting

Berufserfahrung

Zeitraum
Tätigkeit / Unternehmen
Aufgaben

04/2014Bis heute

IT Business Analyst - Salesforce Developer cum Administrator

, Indien
Referenzen sind auf Anfrage erhältlich

,
IT BUSINESS ANALYST - APRIL 2014 TO TILL DATE (4 PLUS YEARS)

As an IT Business Analyst in Sales force Developer & Administrator for Services & Sales Cloud my primary responsibilities are:
• Expert in Incident Management & Break-Fix systems and Change Requests. In this, my role demands in working closely with Business & IT Leadership in gathering the business requirements, translating them in to Functional Specifications & explain them how requirements may be implemented from a functional/technical standpoint. Experience in managing the requirements in Agile Framework (Kanban Board)

As a Salesforce Administrator I worked in Sales & Service Cloud on the below requests:
• User Management: experience in creating and maintaining various roles, profiles, assigning users to it & deactivate users (exit process). Assisted users in unlocking/resetting passwords, dealt with Single Sign-on-two factor authentication and certificate problems. Created & maintained Permission Sets, experience working & maintaining the Role Hierarchy of the organization
• Proficiency in creating & maintaining Public Groups, Record Types, Queues, Page Layouts, Email Templates, Web2Lead, Reports & Dashboards, Implemented Auto Schedule Reports
• Worked on Lookup Filters, Declarative Lookup Rollup Summaries, Workflow Email Alerts, Field Sets, Field Accessibility Pick List Values, Sharing Rules, Case Assignment Rules
• Worked on Import Wizards: Uploading external data into Sales force
• Monthly SFDC data export & Audit Trail (Data Export from Sales force production system and save the data to the external file).
• Co-ordinate and work with the Salesforce Module Lead, SAP ABAP & Integration Experts
As a Salesforce Developer I worked on the below requests:
• Experience in SFDC development using Apex Triggers and Classes, Force.com IDE, experience working in Mavens mate as the coding editor.
• Developed workflow rules, validation rules, lead assignment rules and tri

03/201003/2014

Assistant Manager

, Indien
Referenzen sind auf Anfrage erhältlich

• Proven record of successfully managing team strength of 30 consists of 3 Team leaders, 4 process leads, 8 senior executives & 15 process executives. Responsible for their performance appraisals, employee development, goal setting & key result areas
• Accountable and Responsible for achieving the business metrics for Americas, EMEA and Asia pacific regions. Involved in Statutory Audits & SOX Compliance
• Achieved efficiency by simplifying the business process

08/200502/2010

Team Leader

, Indien
Referenzen sind auf Anfrage erhältlich

• Proven record of successfully managing team strength of 25.Responsible for their performance appraisals, employee development, goal setting & key result areas
• Accountable and Responsible for achieving the business metrics globally. Involved in Statutory Audits & SOX Compliance
• Achieved efficiency by simplifying the business process

Sprachkenntnisse

Sprache
Level
Prüfung / Zertifikat
Französisch
Gute Grundkenntnisse (A2)

Prüfungs-Zertifikat auf Niveau A2

Englisch
Muttersprache

Weitere Fähigkeiten

Kompetenzen
Führerscheine
Interessen, Hobbys, Persönliches

Salesforce Administrator, Developer, SOAP API,SAP Sales and Distribution, Requirement Gathering, Incident management,Readsoft,Electronic Bank Statement in SAP,Excel, People,Performance and Project Management, Conducting performance appraisal

So geht's