IT-Manager/in

Italien

3 Jahre Erfahrung

Geburtsdatum:

Staatsangehörigkeit:
italienisch

58120850

Berufserfahrung

Zeitraum
Tätigkeit / Unternehmen
Aufgaben

04/2014Bis heute

Customer Experience and Performance Management Team Leader

, Italien

In the Operation System Support (OSS) Dept. I'm leading the international team that support all the country (apart DE) in the performance management and analytic area.
Main activity of the team are analyse, design and deploy solution in an IT environment, collecting, harmonize and propose solution to our internal customer. Reducing the Total cost of ownership providing hosting solution or reusing architecture. Consolidate different tool across the region.
We introduced the BigData (Pivotal) concept in the main country, provide tool for Real time application (EMC RTI / Gemfire solution), KPI calculation (Oracle DB appliance, OBIEE, SAS Visual Analytics), data discovery (Visual Analytics), preventive maintenance using forecasting technologies (Customization with different Vendors), provide data correlation and federation for marketing use case with POC and real use cases taking data feed from probes (Netscout).
I'm also responsible for the definition and allocation of the budget of the team across the region

03/201304/2014

Customer Experience and Performance Management Engineer

, Italien

In the Operation System Support (OSS) Dept. I'm part of the international team focus on the Customer Experience Management and performance tool.
Main activity of the team is analyse, design and deploy solution in an IT environment. Deploy interCountry project to reduce Total cost of ownership with the approach of design once and deploy many.
We start the consolidation of CEM and Performance tool (using Oracle Exadata and Sparc Supercluster and OBIEE as presentation) to create the first Analytic infrastructure to ensure better and future proof capabilities in the analysis of different stream of data avoiding the 'per silos' approach.
I'm also responsible for the definition and allocation of the budget of the team across the region

10/201103/2013

Customer Experience Management Team Manager

, Italien

In the Operation System Support (OSS) Dept. I'm leading an international team focus on the
Customer Experience Management, active and passive probing, taps and aggregators and Remote Technologies
Main activity of the team are analyse, design and deploy solution in an IT environment.
We design and deploy big project related to the CEM that include hosting for abroad country in Italy, define standardization and best practice across the country of the region.
Main partner for the project was Arantech with Touchpoint solution, TNF for probes and Motive & Mobile moment solution, Tektronix for probes and aggregators.
Create an infrastructure based on Citrix to allow cross connection for user to tool that reside in other country. We also renew the vendor remote access.

07/200709/2011

Senior IT Architect

, Italien

Network Engineering Department.
Analyse, design, evaluate and deploy IT solution for internal customer, marketing and final customer. Lead consultants team on relevant project

06/200306/2007

IT Architect

, Italien

Network Engineering Department.
Analyse, design, evaluate and deploy IT solution for internal customer, marketing and final customer

11/199905/2003

Telecommunications Engineering Technician

, Italien

Operation & Maintenance HQ Dept.
Main responsibility is to coordinate the project deploy phase and to support the colleagues of Field on troubleshooting

05/199711/1999

IT Consultant

, Italien

Consultant for (Italian telco provider) during the startup in the IT Department.
I design and deploy the customer care infrastructure, and work as system administrator for Windows and Unix environment.

04/199504/1997

Technical Salesperson

, Italien

Work as handyman in a computer shop as salesperson and computer technician

03/199404/1997

Special education teaching professional

, Italien

Worked as educator in a community of children at risk. I follow children during homework and play outside the school time during the evening

Sprachkenntnisse

Sprache
Level
Prüfung / Zertifikat
Englisch
Fließend (C1)

Prüfungs-Zertifikat auf Niveau B1

  • Dokument_Sprache_011.pdf

Weitere Fähigkeiten

Kompetenzen
Führerscheine
Interessen, Hobbys, Persönliches

Excellent in pre-sales discussion skill, my role required to analyze and define solution that fulfil requirements keeping in mind costs, time and resource availability.
Excellent communication and negotiation skill gained with my project leading role.
Excellent in build and maintain excellent customer relationships gained within the role of project manager
Currently responsible of a team located in different European Country.
Excellent skill to manage challenging project with strict budget or time to market.
Very good in managing dynamic environment, to motivate people and to provide the lead during the challenging transformation of the Company.
Excellent budget planning skill gained during the Senior Architect role.

  • Kraftrad
  • PKW

So geht's