Bankkaufmann/-frau

• Hauptfach: Banking and Finance

Banking and Finance

• Hauptfach: Commerce

▪ Maintaining and increasing sales of products
▪ Reaching the targets and goals set for your area
▪ Establishing, maintaining and expanding your customer base
▪ Servicing the needs of your existing customers
▪ Increasing business opportunities through various routes to market
▪ Setting sales targets for individual reps and your team as a whole
▪ Allocating areas to sales representatives
▪ Developing sales strategies and setting targets
▪ Monitoring your team's performance and motivating them to reach targets
▪ Compiling and analysing sales figures
▪ Possibly dealing with some major customer accounts yourself
▪ Collecting customer feedback and market research
▪ Reporting to senior Management
▪ Keeping up to date with products and competitors

• Branch Banking Operations
• Deposit Mobilization and Liability parking
• Compliance and Audit
• Customer Services and new relation build-up
• Strengthening of existing clientele relationship
• Remittances (local and foreign)
• Provide database of potential clients to manager • Cash transactions
• Supervisor of teller

• Relationship Building
• Customer Service Relations
• Organizational Skills
• KYC and Due Diligence for AML
• Computer Proficiency
• Banking Products and Services
• Regulatory Compliance
• Branch Management
• Staff Management and Leadership • Sales and Marketing

Prüfungs-Zertifikat auf Niveau B2

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