Betriebswirt/in (Fachschule) - Bank

Pakistan

10-15 Jahre Erfahrung

Geburtsdatum:

Staatsangehörigkeit:
pakistanisch

58655381

Hochschulstudium

Zeitraum
Abschluss / Fachbereich / Hochschule
Schwerpunkte

05/201206/2015

abgeschlossen

International Master of Business Administration
Marketing, Vertrieb (weiterführend)

, Pakistan

Berufserfahrung

Zeitraum
Tätigkeit / Unternehmen
Aufgaben

07/201208/2019

Premier Services Manager

, Pakistan
Referenzen sind auf Anfrage erhältlich

• Helping to develop and implement a customer service policy for an entire corporate client.
• Finding ways to measure corporate customer satisfaction and improve services and enhance business.
• Managing a team of customer services staff country wide.
• Handling face-to-face inquiries from corporate customers.
• Currently managing portfolio of more than 100 corporate Groups country wide including world top multinational companies
• Conducting corporate meeting and attaining and measuring customer satisfaction analysis
• Ensure to meet strict deadline according to the need of business.
• Implementation of Various Cash Management Tools
• Developing and maturing Sales Lead.
• Assigning and Monitoring of different tasks to multiple departments.

09/201509/2015

Trainer

, Pakistan
Referenzen sind auf Anfrage erhältlich

• Defining innovation and Product
• The influence of creativity, technology and strategy on innovation
• The new product/service development process
• Providing structure for new product/service development
• Creating and leading an innovation culture
• Market learning
• Knowledge management for Product learning and innovation
• Sustainability and innovation

Veröffentlichungen

Datum
Art der Veröffentlichung / Verlag
Titel / Inhalt

Co-Autor / Mitverfasser

16.11.2017

Artikel in einer Zeitschrift



Sprachkenntnisse

Sprache
Level
Prüfung / Zertifikat
Englisch
Muttersprache

Anderes Zertifikat

Deutsch
Grundkenntnisse (A1)

Anderes Zertifikat

Urdu
Muttersprache

Anderes Zertifikat

Weitere Fähigkeiten

Kompetenzen
Führerscheine
Interessen, Hobbys, Persönliches

Customer Service ▪ Client Interaction ▪ Excellent Coordination ▪ Sound judgment and decision-making capability ▪ Able to prioritize and complete multiple tasks ▪ Problem solving and troubleshooting skills ▪ Dedicated and focused ▪ Record keeping and data collation ▪ Preparing Correspondence and reports ▪ Planning corporate events and Meetings ▪Advertisement Management ,BTL,ATL ▪ Event Management▪ Sales promotions▪ Media Planning▪ Search Engine Optimizations
Technical Skills
Microsoft Office Applications (Word, Excel, PowerPoint, Outlook) ▪ Oracle CRM ▪People Soft ▪ Internet ▪ Social Media

  • PKW

So geht's