Betriebsleiter/in - Hotel/Gaststätten

Marketing strategies, finance, economy, accounting, proyects, management, financial mathematics, statistics, marketing management, costs and expenses, organizational strategy, Business economics and geopolitics, Human management, Operations and logistics, Innovation and entrepreneurship, international negotiations,

administration I analysis of the tourist environment, professional ethics, communicative skills, introduction to tourism, mathematics I, Administration II, Tourist companies, Financial statements, Mathematics applied methodology and techniques of the Investigation, Statistics, Costs and budgets, Destination management organization, Economy for decision making Business protocol, Seminar on social responsibility and citizens 'rights, Administrative accounting, Management of human talent, Economic engineering, Corporate legislation, Sectorial optional I, Proof second language B1, Quality administration, Elective I, Marketing fundamentals, Foundations of tourism planning, Optional tourist products, Sectorial optative II, Financial administration and analysis, Destinations and tourist geography I, Geopolitics, Market research, Strategic optative I, Destinations and tourist geography II, Elective II, Strategic management, Strategic optative, Management information systems, Tourism Management Marketing, Operative administration, Elective III, Formulation and evaluation of projects, Strategic optative III, Proof second language B2
Entrepreneurial seminar

This is a company that manufactures all kind of furniture for offices, restaurants, schools,universities,industrial dining rooms, collectivities and mucho more, As general director I was responsible of revenue management, sales, marketing, quality control of all the productos manufactured inside the company, personal recruitment, purchases raw material, attend dispatches, attend facilities and assembly of the furniture, travel to attend fairs, contact new suppliers, purchase new machinery and much more.

* Strengthening the second most important segment of the hotel.
* Complete management of statistical data in which the marketing department and general management, based decision making.
* Reinforcement in the communication between the operative and administrative area for an optimal provision of the service assuring the return of the clients.
* Implementation and development of service campaigns at executive level, supervisors and line employees.
I work in combination with the Regional Coordination Office for Latin America, consolidating the Diamond Club, one of the largest projects of the hotel chain, being pioneers in the world.
* Creation and development of strategic business alliances in order to offer greater benefits for both Diamond Club members and the companies involved.
* Launch of the Diamond Club Internet Portal generating a much more interactive communication of the company with each of the partners throughout Latin America.
* Implementation, development and management of the Diamond Club Internet Portal as a key and cutting edge tool in the marketing area.
* Training of the general management, executive committee, commercial department and others on the management of the Internet Portal of this great project and its importance as a source of income generation.
* Training of all Diamond Club members on the benefits and advantages of the new Internet Portal, its easy communication with any other hotels of the same chain worldwide, knowledge of new products, social activities, contests, prizes, scores, etc.
* Realization of social activities at national and international level for Diamond Club members.

* Give a high position to the most exclusive project within the hotel industry at local and national level.
* Promote the Inter * Continental Club in other cities of Colombia.
* Training of the executive staff, middle and line managers on the importance and projection of said project.
* Training of personnel from other hotels in the chain through cross training.
* Cost and budget management of the Inter * Continental Club.
* Reposition the Hotel International from fourteen to seventh place in Latin America in one of the most important marketing projects for the chain called the Six Continents Club.
* Achieve maintaining the Hotel International in 1st place worldwide within the chain (more than 2,700 hotels) in its flagship program "Priority Club Worldwide".
* Represent Hotel Inter * Continental Medellín in training programs at an international level.
* Management of personnel in charge.
* Management of the Internet Portal of the Six Continents Club, Priority Club Worldwide and the Intercontinental Club.
* Strengthening of business relationships with presidents, managers, marketing directors and others of important companies in the city and country.

* Provide permanent assistance to teachers
* Perfect command of English.
*Complete asistance Middle school Director
*Help students in many tasks

* Knowledge and management of the financial market.
* Create important business alliances for the bank.
* Management of commercial accounts.
* Management of the service portfolio.

* Knowledge and management of the financial market.
* Create important business alliances for the bank.
* Management of commercial accounts.
* Management of the service portfolio.

*Marketing and sales
*Front desk
*Food and Beverages
*Housekeeping
*Kitchen
*Human Resources
*Events, banquets and logistic

Participation Certificate Congress Worldwide Business Colombia Towards the worldwide

Revenue Management Training Certificate

More improvement training certificate 240 hours

Introduction to strategic selling (mercuri I y II)

Six Continental Training certificate

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