IT-Manager/in

IT Management / IT Governance, Security Policy as per CERT guidelines, Service provider management, Server Administration, Network Administration, Application Administration, Software Asset Management, Establishing and Managing of KPI in conformance with ISO 9001:2008 / ISO 14001:2004

Working closely with the sales team for projects / solutions.
Dealing with customer enquiries, identify requirements & installation request and
provide a prompt response to achieved high level of both technical & non-technical
requirements.
Pre-sales advice: Analysis of the customer's needs choice of equipment and commercial
/ technical presentations to customers.
Technical support of the sales force, analysis of the customer's needs sales arguments,
on-site audits, and animation of training sessions.
Handled the entire project of e-campus concept, which is successfully implemented –
avoiding the usage of hard cash inside the campus.
Responsible for managing & maintaining the company It Infrastructure, including Servers /
Storages & Network components as well as backup operations.

Planned and implemented for Complete Network and related computing environments, including computer hardware, systems software, applications software and all configurations

Handle routine maintenance, upgrading, modifications & troubleshooting network problems Assembled, configured and troubleshoot of PCs, Servers, Storage Devices, OS, Internet, Intranet, and LAN/WAN, VPN, Multimedia, Printers and Scanners. Training the students

ITIL V3 Foundation

Course Completed

Course completed

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