IT-Kundenbetreuer/in

- Business Information Systems
- Enterprise Resource Planning
- Business Communication & Presentation
- IT Strategy Design & Implementation
- Marketing Management
- Operations Management
- Microeconomics
- Organization Behavior
- Risk Management & IT Security
- Sustainable Business Management

- Basic Electrical Engineering
- Electrical Machines
- Control Systems & Advanced Control Systems
- Power Electronics
- Energy Transmission & Distribution
- Computer Networks & Microprocessors
- Operations Technology & Enterpreneurship

• Hybrid IT Solution architecture & Sales utilizing traditional, Software-defined and Composable infrastructure
• for IT infrastructure consolidation and Data center modernization ( servers-storage, VMware virtualization, Microsoft Windows OS and Microsoft Azure Cloud)
• Steered India’s largest win in western zone in HyperConverged Infrastructure with TCV of $500K in
BFSI sector in emerging business account space in FY 16
• Assessed business needs and issues in coordination with CIO, GM-IT, and Line of Business (LOB) management
• Drove proposals, solutions, presentations and customer communications during pursuit
• Managed RFP/RFQ processes with customers and partners
• Handled technical validation process: product and solution demos, proof of concepts, appropriate 3rd party integration, pilots and competitive benchmarks
• Delivered Pre-Sales functions including qualifying opportunities in coordination with Partner Sales teams

• Application Developer and Module Lead for Apple Inc., using Java/J2EE, Oracle, UNIX
• Design & Development of OLTP tool to automate Supply Chain Integration process of finished goods.
• Led in solution design & deployment of Allocation Solver plan, resulting in client’s bottom-line improvement
to the tune of $5bn during iPhone 4 phase-out & iPhone 4S launch in FY 12.
• Expertise in all phases of the software development life cycle in both Waterfall and Agile approach.
• Managed project co-ordination: Techno-functional requirement elicitation, Impact & Regression analysis, Resource & Release management
• Domain and technical trainings in finished goods Supply Chain area for the business users across North America, EMEA & APAC

Completed 1 term on Student Exchange Program
- Business Modelling
- Change Management
- Consulting Skills
- Generating Business values with IT
- Project Management
- Purchasing & Sourcing

• Developing Digital Transformation canvas using SMAC technologies for Retail & Consumer Goods industry
• Use case modeling and activity diagrams using IoT enablers for real-time business insights
• Conducting white-boarding sessions with cross-functional team members

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Prüfungs-Zertifikat auf Niveau A2