IT-Kundenbetreuer/in

Indien

6 Jahre Erfahrung

Geburtsdatum:

Staatsangehörigkeit:
indisch

36132588

Hochschulstudium

Zeitraum
Abschluss / Fachbereich / Hochschule
Schwerpunkte

06/201303/2015

abgeschlossen

Executive Master of Business Administration
Technologiemanagement

, Indien

- Business Information Systems
- Enterprise Resource Planning
- Business Communication & Presentation
- IT Strategy Design & Implementation
- Marketing Management
- Operations Management
- Microeconomics
- Organization Behavior
- Risk Management & IT Security
- Sustainable Business Management

  • Dokument_Studium_011.pdf

08/200504/2009

abgeschlossen

Bachelor of Engineering (BE)
Elektrotechnik

, Indien

- Basic Electrical Engineering
- Electrical Machines
- Control Systems & Advanced Control Systems
- Power Electronics
- Energy Transmission & Distribution
- Computer Networks & Microprocessors
- Operations Technology & Enterpreneurship

  • Dokument_Studium_021.pdf

Berufserfahrung

Zeitraum
Tätigkeit / Unternehmen
Aufgaben

06/2015Bis heute

Solution Architect

, Indien

• Hybrid IT Solution architecture & Sales utilizing traditional, Software-defined and Composable infrastructure
for IT infrastructure consolidation and Data center modernization ( servers-storage, VMware virtualization, Microsoft Windows OS and Microsoft Azure Cloud)
• Steered India’s largest win in western zone in HyperConverged Infrastructure with TCV of $500K in
BFSI sector in emerging business account space in FY 16
• Assessed business needs and issues in coordination with CIO, GM-IT, and Line of Business (LOB) management
• Drove proposals, solutions, presentations and customer communications during pursuit
• Managed RFP/RFQ processes with customers and partners
• Handled technical validation process: product and solution demos, proof of concepts, appropriate 3rd party integration, pilots and competitive benchmarks
• Delivered Pre-Sales functions including qualifying opportunities in coordination with Partner Sales teams

06/200904/2013

Software Engineer

, Indien

• Application Developer and Module Lead for Apple Inc., using Java/J2EE, Oracle, UNIX
• Design & Development of OLTP tool to automate Supply Chain Integration process of finished goods.
• Led in solution design & deployment of Allocation Solver plan, resulting in client’s bottom-line improvement
to the tune of $5bn during iPhone 4 phase-out & iPhone 4S launch in FY 12.
• Expertise in all phases of the software development life cycle in both Waterfall and Agile approach.
• Managed project co-ordination: Techno-functional requirement elicitation, Impact & Regression analysis, Resource & Release management
• Domain and technical trainings in finished goods Supply Chain area for the business users across North America, EMEA & APAC

  • Dokument_Praxis_011.pdf

Aus- und Weiterbildung

Zeitraum
Abschluss / Institut
Inhalt

Auslandsaufenthalt

15.09.201405.12.2014


, Frankreich

Completed 1 term on Student Exchange Program
- Business Modelling
- Change Management
- Consulting Skills
- Generating Business values with IT
- Project Management
- Purchasing & Sourcing

  • Dokument_Bildung_011.pdf

Praktikum

01.04.201430.05.2014


, Indien

• Developing Digital Transformation canvas using SMAC technologies for Retail & Consumer Goods industry
• Use case modeling and activity diagrams using IoT enablers for real-time business insights
• Conducting white-boarding sessions with cross-functional team members

  • Dokument_Bildung_021.pdf

Sprachkenntnisse

Sprache
Level
Prüfung / Zertifikat
Englisch
Verhandlungssicher (C2)

Deutsch
Gute Grundkenntnisse (A2)

Prüfungs-Zertifikat auf Niveau A2

  • Dokument_Sprache_011.pdf

Weitere Fähigkeiten

Kompetenzen
Führerscheine
Interessen, Hobbys, Persönliches

• Data center Infrastructure technology : Servers & Storage, Oracle Database, VMware Virtualization, Software & services for IT infrastructure management & monitoring, backup & replication
• Drivers for New style of Business : Microsoft Azure Cloud, HyperConverged & Composable infrastructure, Converged system for SAP HANA, IoT platforms & amplifiers ( & Microsoft)
• Application Software lifecycle: Requirement solicitation & analysis, Designing & development, Integration & Regression testing, Implementation and maintenance, Resource & Release management
• Tools & Technology: Oracle PL/SQL 11g, Java/J2EE, UNIX, Salesforce CRM (SFDC), MS Office & MS Visio

So geht's