Wirtschaftsingenieur/in

Operations Strategy, Quality Management and Engineering, Lean Production, Statistical Quality Control, Management Systems and Sustainability, Project Management, Corporate Social Responsibility, Six Sigma Quality,Manufacturing Planning and Control, Analysing and Improving Manufacturing Operations, Simulation in Operations and Supply Chain Management

• Hauptfach: Mechanical Engineering

Advanced knowledge Mechanical Engineering courses such as CAED, Manufacturing Processes, Material Testing, Fluid Mechanics, Engineering Economics, Automotive Engineering, Computer Aided Mechanical Analysis (CAMA) Lab.

Implementation of Lean in logistic warehouse.
• Mapping the process through Value Stream Mapping (VSM) for internal logistics flow.
• Cutting down wastes within internal logistics and material flow and reform Standard operating procedures (SOP's).
• Process bench-marking and identify waste adding steps and processes.
• Improve the efficiency and reduce the material handling time.
• Savings of 2 min/pallet for internal logistics flow in handling time.
• Implementing visual cues for faster material handling.
• Solution generation and control plan for continued performance.
• The project involves usage of tools from Six Sigma Quality and Lean Production

Reduced the percentage of damaged white goods reaching the end consumer from 3 % to 1% using Lean Six Sigma DMAIC methodology
• Analyzed the entire internal and external logistics flow of white goods and found the root causes for the damaged goods
• Suggested solutions to the company and increased the quality rate from 97% to 99%
• Estimated 1 million SEK / year company savings after implementing the solutions

Customer Quality Control agent at Convergys India Ltd.
• Supporting customer with assistance in solving their problems regarding Microsoft products.
• Planning and assisting in improvement strategy to achieve site performance requirements.
• Training and guiding new agents in quality control and performance maintenance.
• Average call handling time 6 min/customer against 10 min/customer.
• Maintained an average of 92% quality rate in cases handled.

Certified Six Sigma Green belt in Quality Management

Teilnahme-Zertifikat auf Niveau C1

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